Latest Communications
Fluidra is currently experiencing a temporary disruption to certain IT systems [, which is affecting some operations and online services]. We have temporarily taken the affected systems offline while we investigate the situation.
This is a high priority, and we are working [with external cybersecurity experts] to address the situation [and restore operations / bring the affected systems back online] safely and securely. We will provide updates as we have more to share.”
Public Message (Final Statement)
Date : 1 Apr 2025
Time : 00:07
What Happened?
On [day], [date] at [time] UTC, Fluidra identified suspicious activity in our network and temporarily took certain systems offline. At this time, our systems are operational.
What Fluidra is Doing?
Upon detecting the suspicious activity, we took immediate action, suspending all affected systems, notifying the relevant authorities, and working with our external cybersecurity partners to resolve the situation.
After further investigation, we determined that some of our [IT systems / services / operations] were disrupted due to a [XXX attack] OR [Fluidra was the victim of a XXX attack].
[If sensitive data was exposed / exfiltrated] As a part of our investigation, we reviewed potentially exposed data as a result of this unauthorized intrusion. This may include [XYZ types of data]. Fluidra will notify affected individuals, as appropriate.]
Public Message (Interim Update)
Date : 27 Mar 2025
Time : 00:00
On [XX date], Fluidra identified suspicious activity in our network and temporarily took certain systems offline.
[At this time, our XX systems / functions / operations are back online, while YY systems remain offline.]
Our IT team continues to investigate this incident alongside our [third-party cybersecurity / forensic experts]. We are also implementing additional measures to further strengthen the security of our systems. This is a high priority and we are working around-the-clock to safely and securely restore the affected systems.”.